Honestly expected the low service level of every other oil change service. I was blown away my the friendliness and professionalism. Also, the service people were very respectful of each other and appear to sincerely like working together. Staff was courteous, but not friendly.
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The tone I received was more The tone I received was more of business as usual. The crew was awesome. And Emily stood out as the only woman on the crew. She was extremely professional and knowledgeable. Very customer oriented.
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Thank youAnna Florie. Got in and out timely. Service technicians were friendly and to the point. Great staff, friendly and knowledgable. Victor T. Friendly rep and technician. No pressure for upsale. Reasonable wait time. Clean and safe facility. Brandon and Erik were both professional and welcoming. They both answered all my questions and were very detailed about what ser They both answered all my questions and were very detailed about what services they would provide. I will return to this location and recommend it to my family and friends because of their hard work and great attitude.
Aaron S. Professional and courteous staffMake you feel like a valued customer. Cost was higher than I anticipated. But otherwise I was pleased with the service. Greg L. Everything went perfectly. Very fast and friendly service. I can sit in my car get serviced and leave in a short tine. The service was great. Nothing was above and beyond my expectations. Geof Belden. Am sure it is no big deal. This is the second time I used Valvoline. I went on the web site and saw the price of an oil change is Attendant said the web is out of date and the old price web site was reflection July's price.
Suggest correction the web site information. Patty k. Polite professional friendly, very well trained. The staff at this station are awesome! I love coming here. I am a return client. Mike T. I paid for top of the line synthetic oil w I paid for top of the line synthetic oil which lasts miles.
Technician gives me a sticker that states it should be changed He told me, "oh, well it's a Nissan so you can change it in I had to remove that mile sticker and tape a hand made label with the real mileage. I won't be back!! Alan T.
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Were courteous and professional. Was in and out quickly. As always, the customer service was excellent. I was asked politely if I wished any additional services like replacing the cabi I was asked politely if I wished any additional services like replacing the cabin air filter or replacing wiper blades, and then once I had decided each was explained very clearly including the price I would pay.
As always, very courteous, friendly and efficient. That is why I pay the extra amount for an oil change - because of the great personal service, all while I can wait comfortably in my car. The employees checked my air filter which was really dirty, and I was happy to replace it. They also did not pressure me at all They also did not pressure me at all about any services I may not have needed at the time! Chris L.
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Emily has an amazing personality. Very welcoming and caring. I so enjoyed talking with her throughout the service. Carly S.
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Staff was very friendly and explained everything to me simply. I like how this location accepted my groupon voucher because I went to the Vista CA, location and they said they do not accept G I like how this location accepted my groupon voucher because I went to the Vista CA, location and they said they do not accept Groupon vouchers.
Super friendly and professional staff, quick and efficient service. Lily MIller. Terry J. I supply my own oil, and have for years. So you drain my oil, repl They then proceeded to do the bare minimum to complete my service. No light, fluid, or tire pressure check. Neither I or anyone else in my family will ever use your services again.
get link You lost us as customers. Sarah B. I was highly satisfied with the employees Emily and Jayson.
They were absolutely amazing and knowledgable. The pricing here is o The pricing here is overpriced though, which brought the rating down. Emily and Jayson were the only thing that saved he rating. I rated my return low because I don't live in the area. For the price that it is, I wouldn't go out of my way to go here since the prices are so expensive. Friendly and efficient service.
San Diego, CA United States of America
Filled wiper fluid. Replaced bulb for me. Bob G. Pretty sure I checked that I was highly satisfied RB Debbie. They were unsure about my request for a rear windshield wiper; they had trouble installing it, also. Manny M. I have to pay extra for added oil Because all persons very perfectly ask me a bout my car than step be step another person came ask me for my anything about my ca Because all persons very perfectly ask me a bout my car than step be step another person came ask me for my anything about my car an I very luck that please i things every one gave me very good service and I very trust them because they are so nice to me and they are very professional thank you so mach all valvoline persons have great job.
Pamela O'. Jacob and the other technicians worked quick efficient and got me out in less than 10 minute.